Suan M Taylor Kregel
I am the "Mary Poppins" of business coaching— inspiring clients and teams to look openly and critically at business challenges, and collaborate meaningfully toward impactful solutions. Once solution owners are empowered to carry the work forward, I know my job is done.
I created Convergence Point Consulting (CPC) to help businesses thrive in a way that lasts—long after I’ve stepped out of the room. For me, it’s not just about solving problems; it’s about giving leaders the confidence and tools they need to create sustainable success on their own terms.
With over 20 years of experience across industries, I’ve earned the trust of organizations looking for thoughtful, human-centered approaches to growth and change. My work spans business operations, loyalty program design, ethical incentive strategies, attribution modeling, and even AI-informed innovations—but at its core, my focus is always on helping businesses align their leadership, empower their teams, and drive ethical, sustainable growth.
My upbringing shaped everything about how I approach this work. My parents—two incredibly inspiring people from very different backgrounds—modeled resilience, empathy, and ethical decision-making. My mother, born and raised in Ghana, came from a community of entrepreneurs and health leaders. She showed me the power of education and health advocacy through her work as a midwife, RN, and professor. My father, from Wisconsin, built his career in early technology, teaching himself software development and building Experian’s first data warehouse. Their values and journeys gave me a deep respect for hard work, diversity, and creating opportunities for others.
Those principles guide everything I do at CPC. I partner with organizations in industries like pharma, healthcare, technology, and nonprofits to build scalable, inclusive foundations for long-term success. While I’ve developed customer experience strategies and operational frameworks, my true focus is on fostering alignment within teams, cultivating trust, and driving equity through ethical practices. I believe that when businesses and their people thrive together, the impact is truly transformative.
When businesses work with me and CPC, they don’t just get a consultant—they gain a partner who sees the big picture. I’m here to address immediate challenges, yes, but also to design frameworks that create lasting impact. My goal is always to leave organizations stronger than when I found them, equipped to succeed not just today, but for years to come.